A complete text of the law is available here
Records Access Officers
Phone: 508-865-9501 | Email
Fees
The Supervisor of Records' Public Access Regulations, which allow records custodians to charge 5 cents for black and white paper copies or computer printouts of public records for both single- and double-sided sheets, were codified and will remain effective with the new law.
Beginning January 1, 2017, if a response to a public records request requires more than 4 hours of employee time, an agency RAO may assess a fee of the hourly rate of the lowest-paid employee with the skills necessary to search for, compile, segregate, redact, or reproduce a requested record. However, the fee shall not exceed $25 an hour.
Beginning January 1, 2017, if a response to a public records request requires more than 2 hours of employee time, a municipal RAO may assess a fee of the hourly rate of the lowest-paid employee with the skills necessary to search for, compile, segregate, redact, or reproduce a requested record. However, the fee shall not exceed $25 an hour, unless approved by the Supervisor of Records. Municipalities with populations of 20,000 people or fewer will be permitted to charge for the first 2 hours of employee time.